Platform
ProblemLeads arrive from too many places and the next step is easy to miss. FixCapture, respond, organize, follow up, and request reviews from one operating system.
The operating system behind your front office.
Lead Media Solutions connects lead capture, conversations, pipeline, AI response, reviews, booking, and follow-up so local service businesses can see what is happening and what needs attention.
Contacts and pipelineConnected
Conversations inboxConnected
Bookings and calendarsConnected
Reviews and reportingConnected
What it replaces
Less tool switching. More actual operating control.
Owners need a front office system that captures demand, responds quickly, organizes work, and creates proof. That is the operating layer LMS builds.
Contact and opportunity management
Contacts, conversations, pipeline stages, tasks, notes, follow-up, and customer history.
Calls, texts, email, chat, and social messages
Bring the conversation into one place so follow-up does not depend on hunting through apps.
Bookings and reminders
Appointment scheduling, reminders, staff notifications, and booking direction for qualified leads.
Proposals, estimates, invoices, and payments
Support the customer journey past the first conversation with business tools that keep work moving.
Review funnel and reputation engine
Request reviews, route feedback, generate replies, and display proof through website widgets.
AI voice, chat, review replies, and follow-up options
AI is used where it helps response and consistency, with rules and handoffs that protect the customer experience.
Workflow
From first contact to review request.
Click each stage to see how the system keeps the opportunity from falling through the cracks.
Capture
Website, calls, forms, chat, QR, and booking paths create a real lead record.
View PlatformCore CRM feature demo
Watch the core features inside the CRM: contacts, conversations, pipelines, follow-up, automation, reviews, and the operating tools behind the LMS system.
CRM demo
See what the system actually looks like.
The platform page explains the pieces. The demo video shows the operating layer in context so a business owner can see how lead capture, conversations, follow-up, reviews, and pipeline management connect.
Systems over guesswork
CRM, automation, and reporting make the business easier to run.
Implementation
Built, tested, trained, and launched properly.
Full system plans include setup because the value is in making the account usable: CRM configuration, website and funnel setup, messaging, automations, review system, onboarding, testing, and QA.
- A2P phone registration handled for clients when needed
- Custom forms and surveys for intake and information gathering
- Training and support so the system actually gets used
Best starting point
Most businesses should start with the core system.
Business Essentials is the foundation because it includes Foundation System, AI Receptionist, CRM, website, reviews, follow-up, booking, and reporting in one operating layer.
Foundation System
$67/month
The easiest standalone first step for better reviews, stronger social proof, and simple online credibility tools. Also included inside Business Essentials.
- Review funnel and feedback system
- Review request tools, QR code, and review link
- AI review replies
- Social planner and AI-assisted content support
- Positive review posting to connected social pages
AI Receptionist
$147/month + usage
AI voice and website chat for local businesses that want faster response, fewer missed opportunities, and a practical front-desk layer. Includes AI setup, testing, and onboarding. Also included inside Business Essentials.
- AI voice receptionist
- AI website chat
- Lead capture and FAQ handling
- Transfer, routing, and booking logic where applicable
- After-hours response support
Business Essentials
$297/month
The core business operating system for local businesses. Includes Foundation System, AI Receptionist, CRM, lead capture, follow-up, reviews, and a free 15+ page CRM-connected website.
- Foundation System review and social-proof system included
- AI Receptionist voice and website chat layer included
- CRM setup, pipeline, and conversations inbox
- Free 15+ page website connected to your CRM
- Forms, surveys, lead capture, and booking structure
Platform FAQ
Questions about the system.
Is this just a CRM?
No. The CRM is the center, but the system also includes lead capture, conversations, automations, reviews, calendars, payments, proposals, reporting, AI options, referral systems, and website tools.
What does this replace?
It can replace scattered contact lists, disconnected forms, manual reminders, separate review tools, random follow-up spreadsheets, and unclear lead tracking.
How is phone setup handled?
In most full CRM setups, we set up a new phone number inside the account and handle phone or A2P registration when needed.
Next step
See how the platform would work for your business.
A short demo can show where your leads, calls, reviews, and follow-up would connect.